Delivery And Payment

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THE Seller will ship your order within one business day after receiving cleared payment. Delivery time will depend on the postal service selected. Delivery times may vary, especially during holidays and peak periods in Bulgaria and outside of Bulgaria, therefore we cannot 100% guarantee delivery on the estimated arrival dates stated as in some small cases shipping delays may occur meaning your order may be delivered after the estimated dates. Unfortunately, once the order leaves us we have no control over delivery times and cannot be held responsible for the normal variability of courier services.
For deliveries outside of the European Union the Buyer/Customer may need to provide delivery information to Customs Agency in their countries. In order to import the package it may apply Taxes, duties, Value Added Tax, dumping or anti-dumping. These costs are responsibility of the Buyer/customer. The Seller is not liable if the shipment is detained by Customs. For the fastest possible delivery, the Buyer/customer should contact the Customs Agency of the respective country and provide the necessary information to be able to receive the shipment as soon as possible. The downtime of the goods at the Customs Agency is not accommodated in the delivery time frame we have provided.
The Buyer/customer bears the full risk of damage/loss of the goods on delivery. As soon as the goods have been handed over to the courier, the Seller is released from the risk, which is transferred to the consumer/customer. The Merchant shall not be liable for any delay in the event that the delay is due to the courier or other supplier.
Immediately after delivery, the goods should be carefully examined by the buyer/customer or his/her authorised person. Any damage, knocks or other damage should be reported immediately to the Seller. In the event that any damage is found to have occurred during the transportation of the goods, the Seller shall not be responsible for the warranty service of such goods. Where the Seller has specified in writing a specific date and time for delivery, the statement shall be binding. In the event of an incorrect or erroneous address, contact person and/or telephone number being given when placing the order, the Seller shall not be bound by any obligation to perform the order.
Upon delivery of the goods, the buyer/customer or a third party shall sign the accompanying documents. A third party is anyone who is not the holder of the application but accepts delivery of the goods and is at the address given by the customer.
In the event of refusal to receive the goods, except as described below, the refusal shall be deemed to be unreasonable and the Customer shall be liable for the cost of delivery and return of the goods. In the event that the Customer is not found within the delivery period at the address indicated or access and conditions for delivery of the goods are not provided within that period, the Seller shall be released from its obligation to deliver the goods requested for purchase.
Where the goods delivered are clearly not in conformity with the goods ordered for purchase by the Customer/Buyer and this can be ascertained by simple inspection,
The Customer may request that the goods delivered to him be replaced with goods corresponding to his purchase request within 24 hours of receipt.